Shipping policy

Shipping FAQs:

 

 When do I need to order by to receive by Christmas?

Delivery by Christmas is not guaranteed due the high volume of orders and processing during the holiday season. The last day to order to process and ship out before Christmas is December 13th, although arrival before the holiday is not guaranteed. 

 

How long does it take to process an order?

Please allow 3-5 business days for most products to be processed before shipping out. We make every effort to fulfill your orders as quickly as possible. 

 

How much are the shipping fees?

We offer two flat rate options:

Standard/Ground - $5.00 estimated delivery in 2-5 business days

Priority/Express - $12.00 estimated delivery in 1-2 business days 

 

What about shipping?

We currently ship within the US. Shipping times depend on your location. The UPS/USPS quote 2-5 business days for standard/ground shipping and 1-2 business days for priority/express shipping. These shipping times are estimates, not guarantees.

 

At this time we do not offer international shipping. 

 

Returns, Refunds, and Exchanges

Please see our Returns, Refunds and Exchange policy here: www.gamergiftsandgear.com/returns

 

In the event that your order arrives damaged in any way, please email us as soon as possible with your order number and a photo of the item’s condition. We address these on a case-by-case basis and will try our best to work towards a satisfactory solution.

 

If you have questions about your order or shipping, please email us at info@gamergiftsandgear.com